Privacy Notice
This Notice is addressed to all users who are owners of personal data held by Don Lino in compliance with the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations and other applicable legal provisions.
Identity and address of the data controller.
Don Lino (hereinafter Don Lino) is a company incorporated under the laws of the United Mexican States, with address at: Cerrada Monte Líbano #9 Local 1, Lomas de Chapultepec, 11000 Mexico City, CDMX. The purpose of this Privacy Notice is to protect the personal data of users of the website www.donlino.com.mx; therefore, MINISO protects and safeguards your personal data to prevent damage, loss, destruction, theft, misplacement or alteration, as well as unauthorized processing of the same.
Purposes of the processing.
The personal data we collect from you will be used for the following necessary purposes:
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The commercialization of our goods and/or products.
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The processing of the purchase of our goods and/or products.
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The processing of payment for our goods and/or products.
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The fulfillment of obligations derived from the commercialization of our goods and/or products.
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Delivering the purchased goods and/or products to you, in the store and/or at the indicated address.
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The return and/or exchange of purchased goods and/or products.
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The application of the warranty regarding the purchased goods and/or products.
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The issuance of invoices and/or receipts.
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Your inclusion in our customer database.
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Inform and/or contact you by any optical, sound or technological means (WhatsApp, SMS, telephone, email, among others) regarding the status of your purchases and/or delivery of your goods and/or products.
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Inform and/or contact you by any optical, sound or technological means (WhatsApp, SMS, telephone, email, among others) regarding the shipment and/or estimated delivery date of the purchased good and/or product.
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Your participation in benefits and loyalty programs.
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Delivering loyalty rewards to you, in the store and/or at the indicated address.
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Updating your personal data.
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Identifying your tastes, habits, preferences and purchase history to offer you goods and/or products that suit your needs.
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Attending to your requests, queries, complaints, applications, claims and suggestions, regarding the contractual, commercial, patrimonial and financial relationships you have with Don Lino.
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Attending to judicial and administrative proceedings, processed before Federal, State, Municipal and Mexico City authorities, in which both are parties.
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Sending notices about changes that may occur to this Privacy Notice.
Likewise, the personal data we collect from you will be used for the following non-essential purposes:
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Developing and managing our goods and/or products.
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Providing you with advertising, propaganda, notices and notifications about our goods and/or products, to the extent permitted by applicable law.
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Evaluation of the quality of service or of the goods and/or products we sell.
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Market research.
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Inform you about promotions and advertising.
In the event that you wish to limit the use or disclosure of your personal data for the purposes described as non-essential, please send an email at any time to: tiendadonlino@gmail.com, requesting that your personal data not be used for the purposes described as non-essential in this Privacy Notice.
Personal data that will be processed.
For the purposes of this Privacy Notice, which allow us to carry out the aforementioned purposes, we inform you that your personal data that will be processed corresponds to personal identification, contact, commercial, patrimonial and financial data, such as: name, address, telephone number, email, bank card details, account numbers, interbank CLABE numbers, Federal Taxpayer Registry, billing data.
Sensitive personal data.
We inform you that, as they are not necessary to carry out the processing purposes indicated below, none of your sensitive personal data will be processed by Don Lino.
Options and means offered to limit the use or disclosure of your data.
We inform you that Don Lino implements the necessary security, technical, administrative and physical measures to protect your personal data in order to prevent unauthorized use, damage, loss, alteration, destruction, access or processing.
In the event that you wish to limit the use or disclosure of your personal data, please send an email at any time to: tiendadonlino@gmail.com, requesting to be included in our internal exclusion list for non-contact for promotional and marketing purposes.
Likewise, you are informed that you may register in the Public Registry to Avoid Advertising (REPEP) of the Federal Consumer Protection Agency, which can be consulted at the following link: https://repep.profeco.gob.mx/.
Means to exercise the rights of access, rectification, cancellation or opposition, in accordance with the provisions of the Law.
The owners of the personal data we hold may exercise the rights of Access, Rectification, Cancellation and Opposition (ARCO Rights) granted to them by the Federal Law on Protection of Personal Data Held by Private Parties, by sending their request via email to tiendadonlino@gmail.com. All requests must comply with the following requirements:
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Include your name and address, as well as your email address to communicate the response to your request.
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Attach an official identification that proves the identity of the data subject.
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Include a clear and precise description of the personal data regarding which you will exercise the rights granted to them by law.
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Attach any element or document that facilitates the location of the personal data in question.
The response will be delivered to the data subject via email, within a period not exceeding twenty business days, counted from the day following the receipt of the request, so that, if applicable, it can be acted upon within fifteen business days following the date the data subject receives the response. If the data subject does not receive a response within the specified period, it will be understood that their request has been denied.
If the data subject has exercised their right of access and the response to their request has been positive, the requested personal data will be delivered to them via email, for which they will receive a PDF file with the personal data in question.
Transfer of personal data.
Your privacy, security, and trust are very important to Don Lino. Therefore, we inform you that your personal data in our possession, as well as any other information currently or in the future in our databases, will be processed by Don Lino and by those national or foreign third parties that, due to their contractual, commercial, or business relationship with our company, need to also process your personal data for some of the necessary purposes established in this Privacy Notice, in terms of articles 36 and 37 of the Federal Law on Protection of Personal Data Held by Private Parties and 68, 71, and 74 of the Regulations of the Federal Law on Protection of Personal Data Held by Private Parties.
If you do not wish your personal data to be transferred to third parties, please send an email to tiendadonlino@gmail.com at your convenience. If you do not express any opposition within five (5) business days after becoming aware of this Privacy Notice, it will be understood that you expressly authorize Don Lino to transfer your personal data.
Likewise, we inform you that we may be obliged to share your personal data with federal, state, or municipal judicial or administrative authorities, when so required by any of them in the due exercise of their functions.
Finally, we inform you that in the event that Don Lino merges, divides, changes its parent company, or its corporate structure is affected in any way, your personal data will be transferred to the corresponding company or companies.
Communication of changes to the Privacy Notice.
In the event that Don Lino makes any modification to this Privacy Notice, it will be announced through our website www.donlino.com.mx.
Don Lino reserves the right to periodically update this Notice, and in such a case, it will be communicated to you through the means described above.
Use of tracking technologies.
We inform you that on our website we use cookies, web beacons, and other tracking and monitoring technologies to monitor your behavior as an Internet user, in order to provide you with a better service, present advertising and offers appropriate to your interests, personalize your experience on our website, and offer you new products based on your preferences.
The personal data we obtain with these tracking technologies consists of: Internet browsing habits, time and duration of browsing on our website, sections consulted, and Internet pages that have been accessed prior to ours.
Likewise, the personal data obtained through the use of tracking technologies may be transferred to third parties that, due to their contractual, commercial, or business relationship with our company, need to also process your personal data, in terms of section VII of this Privacy Notice.
Finally, regarding this point, we inform you that these tracking technologies can be disabled by you in your browser settings.
Revocation of consent.
We inform you that if you wish to revoke the consent you have given us for the processing of your personal data, you may do so at any time, for which you must send an email to: tiendadonlino@gmail.com, in accordance with the provisions of article 8 of the Federal Law on Protection of Personal Data Held by Private Parties and 21 of the Regulations of the Federal Law on Protection of Personal Data Held by Private Parties.
In said email, you must include the following information:
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Name, address, and email to communicate the response to your request.
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Attach official identification that proves the identity of the data subject.
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Attach any element or document that facilitates the location of your personal data.
The corresponding response will be delivered to the data subject via email, within a period not exceeding twenty business days, counted from the day following the receipt of the revocation request.
This Privacy Notice is strictly governed by the Federal Law on Protection of Personal Data Held by Private Parties, its regulations, and other applicable legal provisions; therefore, upon acceptance of this Notice, in case of any dispute or claim arising therefrom, it will be subject to the Courts of Mexico City.
I consent and authorize Don Lino to process my personal data in accordance with the provisions of this Privacy Notice.
Date of last update of this Privacy Notice: May 22, 2020.